If you are unsure as to how to continue call the U.S. Soccer Connect support team (Afﬁnity Sports Customer Service) at (855) 703-2558. If the issues are speciﬁc to the SafeSport training website, Afﬁnity Sports Customer Service can provide contact information for the SafeSport help desk.
For problems SPECIFIC to the CDC concussion training video please contact [email protected] (sorry, CDC does not have phone support for their video course).
***CDC Concussion Training Workaround (in case you are experiencing performance issues with the CDC training site): Attached below you will ﬁnd the transcript of the CDC Concussion training AND the associated certiﬁcation test. Please read the transcript and send your answers to the associated test (no format speciﬁed) to [email protected] with the Subject "SafeSport Concussion Training Test" and you should receive the certiﬁcate within 48 hours (which you can then upload to the Stacksports site).